DUBLIN CONSULTING
Learning and Change Management: Strategy, Design and Implementation
Consulting -- Education & Training --
Speaking -- Service Packs
Consulting
Lance offers strategic thinking and design services for education and training, change management and communications, and organizational development initiatives:
Lance works with audiences ranging from senior management to front-line employees. He is available to present education and/or training activities on any of the topics listed above. He will work with you to determine the most appropriate format to produce the results you want ranging from on-site lectures and courses to webinars to multiple day workshops.
Lance is an engaging and much sought after speaker. He has keynoted at numerous international conferences and has presented workshops, and concurrent or breakout sessions at over 500 national and international events. He is available as a keynote speaker, concurrent session presenter, or workshop leader.
Service Packs
The e-Learning Tune-Up! No doubt about it. If you owned an expensive car, you would regularly take it in for a tune-up. Shouldn’t you do the same with your much more costly e-learning?
Companies everywhere are trying to do more with less. The way to put off major purchases is getting the extra mile out of what you’ve got, spending a little on ‘preventive maintenance’ and increased performance rather than a lot on a new vehicle or more ‘options’.
Why bring in outsider experts? For one thing, you’re just too close to your own situation. For another, they have experience; they know their way around e-learning and have access to a wide network of technical specialists. They’ve been under the hood of many an organization’s e-learning, knowledge management, performance support, and training systems. They know what’s worked and what’s failed in other organizations. They bring the best practices from Six Sigma, total quality management, business process redesign, and performance consulting. Their diagnostic tools and processes pinpoint where e-learning programs and corporate objectives are out of alignment. They can spot immediate opportunities for cutting costs, increasing participation, gaining executive support, and delivering meaningful business results.
Bottom-line, it makes good business sense to tune-up your existing e-learning to ensure its running at peak performance.
Wh
at Does the e-Learning Tune-Up Cover?
Your e-Learning Tune-Up is uniquely tailored to your organization. In our initial planning conversation we agree on the specific areas you want to focus on and determine the overall scope. Areas we might look at include:
- business case & learning/ e-learning strategy
- ROI (return on investment) & ROE (return on expectations)
- e-learning solution set - components and mix of delivery methods
- content and instructional design
- tools, technologies and infrastructure
- internal marketing, communication, and change management
- evaluation and metrics – both qualitative and quantitative
- organization and processes
- sponsorship and governance
- roles and responsibilities
What is the e-Learning Tune-Up Process?
The e-Learning Tune-Up process is straight forward and consists of just three steps: 1) data collection; 2) data analysis; and 3) recommendations. Data collection typically includes interviews, reviews and audits; it might also include surveys and focus groups. We look at not only the specifics of your e-learning, but also your organizational culture and operational environment. In data analysis we look at your past successes and failures as well as the new data to identify trends and opportunities. And, finally we give you a prioritized and ranked list of recommended ’quick-hits’ – actions you can take immediately to increase both the efficiency and effectiveness of your e-learning.
What Will I Get?
After your e-Learning Tune-Up is completed you will receive a PowerPoint presentation you can share with senior management and other colleagues. It will document the entire process and contain a summary of all of the data, analysis and recommendations. In addition, you will become a member of the e-Learning Tune-Up Best Practices Consortium. As a member, you will have access to the best practices from other organizations shared through structured conference calls and virtual meetings.
How Long Will This Take?
Your e-Learning Tune-Up will take from 3-6 weeks, depending on the agreed upon scope and availability of the necessary data.
What Can I Expect?
As a result of your e-Learning Tune-Up you can expect to learn what you and your organization can do to improve to get peak performance from your e-learning - immediately. The recommendations will highlight short-term ‘quick-hits’ to improve both the efficiency and the effectiveness of your e-learning, but also include longer term ‘improvements’’.
Wh
o Will Do the Work?
I will personally lead your e-Learning Tune-Up. But, I will also ask you to help and, as the need arises, tap into my extensive network of specialists. A work plan for your e-Learning Tune-Up - detailing activities and responsibilities - will be one of the first deliverables.
Get a Free Quote!
To get a free quote on what it will cost for your e-Learning Tune-Up, just give me a call at 415-759-1258, or email me at support@dublinconsulting.net I look forward to talking with you and determining - with you - whether an e-Learning Tune-Up makes sense for your organization. (And, don’t forget to ask about other Dublin Consulting services that might be right for you and your organization).